How CLICS AI Technology Transformed Velia’s Salon Workflow

Three years into her career, Velia was finding her rhythm behind the chair. As a stylist at Hue Color and Design in Marshall, Michigan, she had the skills, the drive, and a growing client list. But like many newer stylists, she often found herself bogged down by the logistics of her day-to-day, especially when it came to color prep and product availability.

“Before CLICS, my workflow was messy—digging through bags, using those keys to turn color, getting color on my hands. It was just sometimes inconsistent, like forgetting to write things down, especially as a new stylist.”

Inconsistency wasn’t just an inconvenience; it was a stressor. Whether it was running out of hair color, dealing with guesswork in formulas, or having to start a service over mid-appointment, Velia was constantly adapting and troubleshooting, often on the fly.

“Running out of color was a big one, especially as a new stylist when I was comfortable with a formula or product, and then we didn’t have it. I’m like, ‘Oh gosh, what do I do?”

And when the hair color didn’t behave as expected?

“Something didn’t go as I thought, and I had to use something new, maybe because we were out of a particular shade, and maybe it just pulled too gold or too cool. Then I have to start all over with that client, and, you know, the day is now running behind.”

These kinds of setbacks didn’t just disrupt Velia’s workflow; they also impacted her ability to stay on schedule, serve her clients with confidence, and build momentum in her career.

Searching for a Better Way

The challenge for Velia, and so many stylists, wasn’t a lack of skill or passion. It was managing a workflow that relied heavily on memory, manual processes, and unpredictable inventory.

With traditional hair color backbar systems, it’s all too easy to lose time chasing down product, to miss steps when formulas aren’t written down properly, or to burn mental energy on stress instead of creativity. And for newer stylists, those small interruptions can have big ripple effects on the rest of the day.

So when her salon adopted the CLICS AI-powered hair color system, Velia saw an opportunity to simplify.

“My typical day-to-day with CLICS is a lot smoother.”

And that smoothness isn’t just about convenience, it’s about giving hair color stylists like Velia the clarity and confidence to focus on what they do best: delivering beautiful, consistent results.

The Power of Preparation

With CLICS, Velia discovered she could prep her client’s color ahead of time and walk into her day feeling prepared and in control.

“I’ll queue up my color the night before, so when my clients come in, I know it’s ready. I can chat with them, be like, ‘Hey, I’m going to go on my phone real quick and queue up your color’, go in the back, decompress a little bit, and get ready to put that color on.”

That quick moment of decompression might sound small, but for a stylist juggling a full schedule, it makes all the difference. Instead of running around in the back trying to track down tubes, Velia starts each service focused, present, and ready to deliver a great result.

No More Guesswork

Another game-changer? The ability to create free swatches in advance and confidently match across different color lines when needed.

https://www.clics.com/collections/ha“Something that surprised me about using CLICS is the swatches. You can do free swatches before, which is awesome—kind of see what that color is going to look like.”

“The conversions are amazing. With CLICS, you can go in any color line and find something really comparable in the app. So that’s a great feature.”

For Velia, that means no more second-guessing when the shade she originally planned to use isn’t available. Instead of experimenting or defaulting to a plan B, she can use the CLICS app to find a close match, stay on track, and maintain her client’s trust.

Adapting with an Open Mind

Velia’s mindset as a newer stylist made her more open to innovation from the start.

“Personally, I didn’t have that many reservations because I was a new stylist, so I was just excited about something new. But I did see, like, being in a salon with others, there are reservations by some people.”

She understands that transitions take time. But in her experience, once people see the benefits, it’s hard to imagine going back.

“You just gotta be open-minded because the switch is so incredible.”

That open-mindedness has helped Velia make the most of CLICS from day one. And while some may have hesitated at first, she’s watched more stylists come around as they’ve seen how much smoother and more efficient their work can be.

Freedom to Focus on What Matters

What’s striking about Velia’s journey is how the adoption of one system, CLICS, freed up headspace for her to grow as a stylist.

She’s no longer held back by inventory issues or forgotten formulas. Instead, Velia walks into her salon each day knowing her tools are ready, her colors are accurate, and her clients are getting the best version of her work.

A Workflow That Works for Stylists

At its core, CLICS isn’t just a tech tool—it’s a professional hair color system that empowers stylists to work smarter. For newer professionals like Velia, it provides a level of structure and support that’s often missing at the beginning of a career. And that structure becomes the foundation for consistency, confidence, and growth.

For seasoned stylists, it reduces friction. For owners, it improves profitability. And for everyone, it makes the backbar a place of creativity, not chaos.

Velia summed it up best: “The switch is so incredible.”

And for Velia, that switch wasn’t just about color—it was about gaining control, reducing stress, and stepping fully into her role as a confident, capable stylist.

Ready to Simplify Your Salon Operations?

Velia’s experience shows how even small changes, like streamlined color prep and real-time hair color formula conversions, can transform your entire day behind the chair. Whether you’re a new stylist or a seasoned pro, CLICS gives you the tools to work smarter, reduce waste, and deliver consistent results every time.

Curious what CLICS can do for your salon? Let’s talk. Book a demo today and see how CLICS can help your team spend less time scrambling and more time creating.